B2BOmni is market leading tool for implementing your B2B channel. With B2BOmni, you can expand your customer base with minimum overhead. A powerful growth engine for enterprises looking to automate processes, improve operational efficiency, cultivate consumer loyalty and build a stronger revenue stream.  
 
Driven by market trends and emerging patterns, Citytech’s B2B eCommerce platform handles multiple levels of manufacturers, wholesalers, distributors, and retailers.  
 
Built on the NopCommerce framework, the B2BOmni features access controls, advanced tracking and monitoring, frictionless secure checkout, multiple price levels, and enhanced buyer-seller engagement.  

Reducing Business Latency with B2BOmni  

Prices and price level management 

Provide competitive pricing and showcase various price points. Display better price points to encourage increased ordering and incentivize businesses to purchase more. 

  • Tier-based price list  
  • Quantity/volume-based pricing  
  • Vendor/Brand  based pricing 
  • User-based pricing 
  • Products and category-based pricing 
  • Pre-negotiated sales rates and pricing 
Bulk Order and Re-ordering 

Handle high volume ordering with minimal effort and overhead.  B2BOmni enables duplicating previous orders, price points and conditions for a more efficient checkout process.  

  • Manage high-volume sale orders. 
  • Specialized interface that supports bulk order entry. 
  • Enables previous order duplication. 
  • Streamline the process for managing large orders. 
  • Improve usability for users handling bulk transactions. 
New customer onboarding 

Customizable registration and onboarding process that accommodates wholesalers, distributors, retailers, partners, vendors, and more. 

  • Manage applications and account creation requests  
  • Accept compliance documents, certifications, etc.  
  • Collect company documents like trade license numbers, Tax registration, export licenses, etc.  
  • Input and manage expected transactional volume, company size, and other qualifying metrics.  
  • Connect an online account with an existing offline account. 
Product Listing 

Advanced product listing for B2B and multivendor marketplaces

  • Search products based on name, product code, serial number, UPC, etc. 
  • Filter and sort products based on different attributes and variants 
  • View different “Price Tiers” based on signed-in account 
  • View availability/inventory levels with expected delivery dates 
  • Varied views of products in a single-row per product table and a more traditional retail product grid 
  • Customizable product table columns, to line up key attributes used for comparison, along with the price 
  • Display quantity boxes and bulk “add-to-cart” options directly from a product listing page, recreating the traditional paper-based PO generation  
Product Details

Seamless product purchasing – access detailed inventory, pricing, compatibility information, and enjoy secure post-sale support options. 

  • Purchase multiple product variants  
  • View detailed inventory details such as warehouse location, etc.  
  • Display special sale/clearance pricing 
  • Display quantity-based pricing 
  • Download product files such as spec sheets, user manuals, warranty documents, and more. 
  • View compatibility information with other products 
  • View estimated delivery dates for on-account addresses  
  • Add secure member or customer-only support content for post-sale support, such as downloads, warranty cards, etc. 
  • Add merchandising information to products that may not have come from an integrated product catalog system, such as ERP 
  • View inventory levels across multiple warehouse locations 
  • View pricing information broken out by price tiers and quantity-based pricing
Accounts / Sub users Management 

Manage multiple sub-users and user roles. Maintain user hierarchy and user access across the platform.  

  • Key roles for tracking, purchasing, reconciling and account management.  
  • Sub-accounts for employees and sub-dealers for purchases. 
  • Tracking of merchants/dealers and purchase histories. 
  • Credit limit verification and greater financial control. 
  • Enhanced account and role management. 
  • Get a clear audit trail for monitoring and compliance 
  • Customizable login protocols
Customer Dashboard 

Gain actionable insights and streamline decision-making with intuitive interfaces and custom reporting 

  • Track, analyze, and view Key Performance Indicators (KPIs). 
  • Intuitive infographics and reports. 
  • View Order history and Consumption Level. 
  • Quote management 
  • Credit history and credit limit 
  • User access/permission controls 
  • Aid real-time decision-making 
Quotation And Negotiation Module 
  • Quote prices and negotiate rates. 
  • Digitalize and save conversation histories.  
  • During the negotiation process, the seller can do the following: 
  • Add or remove products 
  • Apply discounts and promotions 
  • Apply cart-cased pricing 
  • Modify shipping methods 
  • Add comments 
  • Automate PO process 
  • Send the updated quote for Purchase Order (PO) creation, or save a draft 
Quote History 

Explore seamless quote management with advanced tracking for buyer and supplier interactions.  

  • Buyer-initiated quotes and supplier review workflow. 
  • Buyers can modify and resubmit quotes, even when declined or expired. 
  • Access a complete Quote History, documenting price changes. 
  • Generate Purchase Orders (POs) with swift Purchase Links for retailers 
Order Management 

A comprehensive order management system that empowers you to effortlessly oversee every aspect of your orders.  

  • View the list of orders and status  
  • Edit details for existing orders 
  • View payment transaction information 
  • Place telephone or in-person orders via the admin 
  • Place wholesale orders at different price points 
  • Fulfil orders including packing slips, invoices, and shipping labels 
  • Partial shipping and delayed shipping options 
  • Manage pre-orders and back orders 
  • Ability for customer service to make comments on orders 
  • Trigger status emails/SMS to customers 
  • Define order processing workflows  
Quick Quote And Quick Order Module 

Users can quickly search, order, and negotiate prices, saving valuable time and effort. 

  • Enter the product name in the search box, adjust the quantity, and place orders quickly. 
  • Eliminate the need to visit each category to add products, saving significant time. 
  • It allows retailers to send items for price negotiation to the supplier with ease. 
  • Streamline the quote and order process and minimize the time required to order items 
Quick Quote This module allows customers to request quotes for products or services directly through the B2B eCommerce platform, streamlining the negotiation and purchasing process. It includes functionalities such as automated quote generation based on predefined rules, real-time inventory, and pricing checks, and the ability to customize quotes according to customer-specific discounts or bulk order requests. The module allows businesses to improve conversion rates, reduce time spent on manual quote generation, and accelerate the sales cycle. Quick Order Registered users can rapidly place orders for multiple products in bulk quantities, bypassing the traditional browsing and selection process. This is particularly useful for repeat customers who are familiar with the product catalog and can order using product codes or SKUs. It has an easy-to-use user interface where customers can enter multiple SKUs specifying product names and quantities, facilitating a faster transaction and enhancing the overall user experience.
Re-Order 

Streamlined re-ordering module, to easily access purchase history and seamlessly reorder items, saving time and effort. 

  • Re-order items quickly, avoiding the repetition of the ordering process. 
  • Quick access to a dashboard to view purchase history. 
  • Use the “Re-order” option to expedite transaction by direct redirection to the Checkout page 
Price Negotiation And PO Acknowledgment 

Empowering efficient procurement processes from initiation to approval. Negotiate quotes with suppliers and generate Purchase Orders with agreed terms, enhancing operational efficiency. 

  • Facilitated workflows for employees/sub-users to initiate transactions. 
  • Procurement or finance approval process. 
  • Send multiple quotes and negotiate with suppliers. 
  • Generate Purchase Orders with agreed terms and conditions. 
Multiple Shipping Addresses and Shipping Rate Quote 

Streamline order fulfillment and shipping process 

  • Ship orders to multiple locations/ warehouses. 
  • Save multiple addresses/locations and choose multiple options during checkout. 
  • Offer shipping rates and quotes based on shipping origin and destination. 
  • Offer Real-time, accurate, and competitive shipping rates. 
Shopping Cart 

Advanced shopping cart for promotions and cart management. Create diverse promotion types to streamline cart management tasks, optimize your marketing efforts and improve conversion rates.

  • Add promotion codes for various promotion types (%Off, flat amount Off, BOGO, and more) 
  • Create promotions like “Free Shipping” or “Discounted Shipping” 
  • Create promotions based on the items in the cart (buy x, get y) 
  • Create promotions for back ordered items 
  • Add marketing messages and more information to the cart page 
  • Upsell and cross-sell modules for the cart page 
  • Specify multiple “Ship-To” locations for orders 
  • Modify cart items and save the shopping cart for a later purchase 
  • Share the shopping cart with others 
  • Print the shopping cart as a quote, or mail/fax it as an order 
  • Send out abandoned cart emails to increase conversion 
  • Generate unique promotional codes for abandoned carts 
  • Output shopping cart data to be imported as a PO into an ERP or account system for the customer 
Checkout Page 

Versatile account management and checkout. Streamline account creation, approval processes, and checkout procedures with customizable features, offering increased flexibility. 

  • Ability to save shipping and payment defaults when for existing accounts 
  • Ability to create sub-accounts that belong to multiple parent accounts, and differentiate purchases for parent accounts 
  • Allow for custom data fields, instructions, or notes on the orders from customers 
  • Enter shipping information to designate where the item(s) should be delivered 
  • Enter multiple shipping addresses for different products and/or for a given quantity of products in the shopping cart 
  • Store credit card information  
  • Accept PO no. and payment terms instead of credit card 
  • Use account credits as payment (typically issued for returned merchandise) 
  • Ability to split payment across multiple payment methods  
  • Create a customizable checkout flow: single-page checkout  
  • See shipping rate quotes across multiple shipping points 
Up-to-date Inventory – ERP/ CRM and 3rd Party integrations 

Make informed decisions based on real-time inventory and delivery information. Integrate with third-party systems for synchronized data updates. 

  • Customers’ choice between company A or B depends on available inventory and delivery times. The eCommerce platform shows up-to-date inventory to aid customer decisions. 
  • Integration with product catalog, price, inventory, inventory levels, account information, and order/ fulfillment data. 
  • The system integrates with third-party systems such as ERP, CRM, Account, and Warehouse Management. 
  • Get real-time synced data updates for your integrated business processes. 

Enterprise eCommerce 

B2BOmni gives you the power to monitor, manage and automate your B2B e-commerce at scale. 

Faster time to market  
Maximized ROI
Scalable and Secure
Crafted by Experts
Ready Integrations  
Support and Updates

B2BOmni for

Wholesale 
Retail
FMCG
Healthcare
Manufacturing
Hospitality
Electronics
And More…